TERMS AND CONDITIONS FOR USE OF www.naftabul.com

Last updated: 07 January 2026

These Terms and Conditions govern the use of the website www.naftabul.com (the “Website”), owned and operated by NaftaBul Ltd, UIC 208610331, with registered address: Sofia 1528, Iskar District, Druzhba 1, bl. 121, ap. 83, Bulgaria, email: sales@naftabul.com.

By accessing the Website or submitting any online form, the User declares that they have read, understood and accepted these Terms and Conditions.

1. General Information

The Website has an informational and business-to-business (B2B) purpose. It provides information about the activities of NaftaBul Ltd and enables Users to: - subscribe to fuel price updates; - submit an inquiry for a commercial offer; - submit an online fuel order request.

The Website does not provide user registration, user accounts or online payments.

2. Contact Forms and Requests

Users may voluntarily submit the following forms:

2.1. Subscription for price updates (Viber / SMS / E-mail)

Required data: - Company name; - Contact person; - Phone number; - Email address.

2.2. Request for a commercial offer

Required data: - Company name; - Contact person; - Phone number; - Email address.

2.3. Online fuel order request

Required data: - Company name; - Contact person; - Phone number; - Email address.

Submitting a request or inquiry does not constitute a binding contract. Contractual relations arise only after explicit confirmation by NaftaBul Ltd.

3. User Obligations

The User undertakes to: - provide accurate, complete and up-to-date information; - use the Website in good faith and in compliance with applicable law; - refrain from submitting misleading, unlawful or abusive content.

NaftaBul Ltd reserves the right to refuse to process requests containing incorrect, incomplete or suspicious information.

4. Personal Data Protection

NaftaBul Ltd acts as a data controller within the meaning of Regulation (EU) 2016/679 (GDPR).

4.1. Purposes of processing

Personal data is processed solely for the following purposes: - responding to inquiries; - preparing and sending commercial offers; - communication related to requests and fuel deliveries; - sending price updates, where the User has explicitly subscribed.

4.2. Legal basis

Personal data is processed on the basis of: - the User’s consent; - taking steps at the request of the data subject prior to entering into a contract.

4.3. Retention period

Personal data is retained only for as long as necessary to process the relevant correspondence and to comply with statutory obligations.

4.4. Data subject rights

Users have the right to access, rectify, erase, restrict processing, object to processing, and lodge a complaint with the Bulgarian Commission for Personal Data Protection.

Detailed information regarding personal data processing, including categories of data, purposes, legal grounds, retention periods and data subject rights, is available in the Privacy Policy published on the Website, which forms an integral part of these Terms and Conditions.

5. Cookies

The Website uses cookies necessary for its proper functioning and for statistical purposes (e.g. Google Analytics).

Users may manage cookie settings through their browser. Further details are available in the Website’s Privacy and Cookie Policy.

6. Limitation of Liability

NaftaBul Ltd shall not be liable for: - temporary unavailability of the Website; - technical errors or interruptions; - damages resulting from reliance on information published on the Website without additional confirmation.

The information on the Website does not constitute a binding commercial offer.

7. Intellectual Property

All content on the Website, including texts, logos and visual materials, is the property of NaftaBul Ltd and is protected by applicable intellectual property laws. Unauthorized use is prohibited.

8. Amendments

NaftaBul Ltd reserves the right to amend these Terms and Conditions at any time. The current version is published on the Website.

9. Applicable Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Bulgaria.

10. Contact Details

NaftaBul Ltd
Sofia 1528, Druzhba 1, bl. 121, ap. 83
Phone: +359 884 627 089
Email: sales@naftabul.com